FREQUENTLY ASKED QUESTIONS
We've Got The Answers You Need...
HOW DO I USE WAX MELTS?
Firstly remove all packaging and place the wax melt in the well of your wax/electric burner (Make sure you use with an unscented 4-hour tea light for best results - a larger tea light can cause serious damage to your burner from becoming dangerously hot). We suggest using 2 of our small shapes in your burner to achieve the best scent throw. Sit back and let the magic happen but please keep out of reach of children and pets. Always stay close to your candle when lit and keep out of draughts. Do not move whilst wax is still hot as spillages are likely and can be fatal.
HOW SHOULD I STORE & CHANGE MY WAX MELTS?
We recommend storing our wax melts in a cool dark place to prolong the fragrance oil life within the wax. To change an old wax melt from your burner, we suggest lighting the tea light for 20 seconds or so until the old hardened wax starts to loosen for you to softly push out. Wipe out any excess with a cotton pad... or wait for the whole wax to melt and soak up the pool with a cotton pad.
WHAT ARE YOUR WAX MELTS MADE OF?
We use a unique blend of vegan eco-soy wax to create our melts. We believe that the Earth should be treated like the Queen she is so we made it our mission to only use biodegradable eco-friendly glitter & decorations, and cruelty-free premium fragrances.
HOW MUCH IS DELIVERY?
All of our wax melts, no matter the shape, will be shipped in a padded box to avoid any damage.
Dependant on your order size, we have 2 box types, a letterbox approved and a small parcel.
Orders will be dispatched within 1-3 business days and are sent via Royal Mail 2nd Class at a set rate of £2.95. If you wish to add tracking please do leave a note in your order so that this can be arranged at an additional charge.
We also offer a free local delivery service within 5 miles of the SW6 postcode.